Carousel Casino Responsible Gambling

Player protection tools

Responsible play starts with choice. Carousel Casino provides features that help you manage risk and keep gambling aligned with your budget and wellbeing. These tools are designed to support you before problems develop, not only after they occur.

Deposit and loss limits

You can set deposit limits to control how much money you add to your account. Loss limits help you decide in advance what you are comfortable losing over a period of time. Adjusting these settings is a straightforward way to reduce the chance of chasing losses.

Session reminders

We offer session reminders to help you stay aware of time spent playing. Taking breaks can improve decision-making and reduce the likelihood of playing longer than intended. If reminders arrive while you feel distracted or rushed, consider stepping away.

Time-outs and pause options

If you need a break, time-out or similar pause functionality can help you step back from gambling for a chosen period. This can be useful when you feel you want to play “just for a little longer” or when emotions are running high.

Self-exclusion

For longer-term support, self-exclusion allows you to temporarily or permanently restrict access to your account. This option can be important when you want a clear boundary between today and your future gambling decisions. You can review your choices and use available settings at any time.

Remember: setting limits or taking a break is not a sign of weakness. It is a practical strategy that many players use to keep gambling enjoyable.

Warning signs of problem gambling

Sometimes gambling can stop feeling like entertainment and start affecting work, relationships, health, or finances. If you notice changes in your own behaviour, it may be a signal to act early. Look out for patterns such as:

• Feeling the need to gamble with increasing amounts to achieve the same excitement
• Chasing losses or returning to recoup money after losses
• Spending more time or money than planned, despite intending to stop
• Using money meant for bills, essentials, or other responsibilities
• Trying to cut back or stop but finding it hard to follow through
• Becoming irritable or restless when attempting to reduce gambling
• Neglecting relationships, hobbies, or daily duties because of gambling
• Concealing gambling activity or feeling guilt, shame, or secrecy

If any of these sound familiar, consider using the tools on your account right away. You can also reach out for professional support before the situation escalates.

How to get help

You do not have to handle problem gambling alone. Support can help you regain control, understand what you are experiencing, and build safer routines. If you are based in Australia, you can seek assistance through reputable local services and counselling options.

Start with your next safe step

• Set a deposit or loss limit that matches your budget and comfort level
• Use reminders, time-outs, or self-exclusion if you need a clear pause
• Talk to someone you trust about how you feel
• Contact a qualified support service for advice tailored to your situation

If you feel at risk of harm, reach out to emergency or crisis services in your area immediately. When you ask for help, you are taking an important step toward safety and wellbeing.

Transparency about our licensing

Carousel Casino operates under licence number GLH-4B9FE70FC6A2A624. We use player-protection measures intended to support safer gambling decisions and provide access to responsible gambling information.

Protection of minors

We take the protection of minors seriously. Gambling services should be used only by adults who meet the requirements of their local jurisdiction. Children and young people must not be able to access gambling content or account functions.

What this means for players and families

• Keep login details secure and supervise device access where needed
• Avoid sharing account credentials with anyone not eligible to gamble
• Use parental controls and device security tools to limit access
• If you believe a minor can access your account, consider self-exclusion or contact support for guidance

We encourage responsible adults to speak with family members about online risks. If you suspect underage access, act quickly so the account and browsing experience are properly protected.

At Carousel Casino, responsible gambling tools, clear warning signs, and accessible help are core parts of how we operate. Your wellbeing matters, and safer play should always be within reach.